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Privacy Policy

Privacy Policy

Synphaet Srinakarin Hospital Website

Effective Date: [Insert Date]

At Synphaet Srinakarin Hospital, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.synphaetsrinakarininter.com or contact us through online channels.

By using our website, you consent to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your full name, email address, phone number, date of birth, nationality, and any medical or appointment-related information you voluntarily provide via online forms or contact channels.

  • Technical Information: including IP address, browser type, device type, referring URLs, and pages visited, collected via cookies and analytics tools to improve website performance.

  • Usage Data: details of your interactions with our website and online services.


2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your inquiries or requests

  • To confirm or manage medical appointments

  • To provide health-related services and information

  • To improve website functionality and user experience

  • To comply with applicable laws and regulations

We will only process your personal data where we have a lawful basis to do so, including your consent, contractual necessity, or legal obligation.


3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

  • With internal departments or authorized staff of Synphaet Hospital Group to assist in providing healthcare services

  • With third-party service providers (e.g., website hosting, data analytics) under strict data protection agreements

  • When required by law, regulation, or court order


4. Data Security

We take reasonable and appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, access controls, and secure server environments.


5. Your Rights

Subject to applicable laws, you may have the following rights:

  • To access and obtain a copy of your personal data

  • To correct or update inaccurate information

  • To withdraw consent at any time (where applicable)

  • To request the deletion of your data (subject to legal retention obligations)

To exercise any of these rights, please contact us at the information provided below.


6. Use of Cookies

We use cookies and similar technologies to enhance your browsing experience and gather website usage analytics. You can manage cookie preferences through your browser settings.


7. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before submitting any personal data.


8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The latest version will always be posted on our website with the effective date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Data Protection Officer (DPO)
Synphaet Srinakarin Hospital
Chalermprakiat R.9 Road, Prawet District, Bangkok, Thailand
Email: [Insert contact email]
Phone: [Insert contact phone number]